PRIVACY POLICY

LAST UPDATED ON: 24 NOV 2023

  1. FOR OUR SINGAPOREAN USERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website, App, or Platform, who reside in Singapore. We comply with the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”) and any terms defined in the PDPA have the same meaning when used in this Section. 


  1. Definition of Personal Data.  All data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organisation has or is likely to have access. However, Personal Data does not include (a) business contact information, which is an individual's name, position name or title, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes, unless expressly referred to in the PDPA; (b) personal data that is contained in a record that has been in existence for at least 100 years; and (c) personal data about a deceased individual who has been dead for more than ten years.


  2. Consent. By using our Services, you consent to the collection, use, and disclosure of your Personal Data in accordance with this Privacy Policy. We will not collect, use, or disclose your Personal Data beyond what is needed to provide our Services to you in  accordance with this Privacy Policy. 


  3. Right to Access.  You can request to access your Personal Data we hold about you. On receipt of your requests, we will provide you, as soon as reasonably possible, with: personal data about you that is in our possession or under our control; and information about the ways in which that personal data has been or may have been used or disclosed by us within a year before the date of the request. 


  4. Security. We will make a reasonable effort to protect your Personal Data from (a) unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks; and (b) the loss of any storage medium or device on which Personal Data is stored. 


  5. Retention: We will cease to retain your Personal Data as soon as it is reasonable to assume that the retention of such personal data no longer serves the purpose for which it was collected and is no longer necessary for our legal or business purposes. 


  6. Portability: You have the right to ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.


  7. Right to rectification You may correct your Personal Data that is in our possession or control upon request. We may however not make a requested correction if we believe on reasonable grounds that a correction should not be made. If no correction is made, we will annotate the personal data with the correction that was requested but not made. We will send the corrected or updated personal data to specific organisations to which the personal data was disclosed within a year before the correction was made, unless those organisations do not need the corrected data for any legal or business purposes. 


  8. Right to object/opt-out. You have the right to withdraw your consent to the collection, use, or disclosure of Personal Data at any time by giving reasonable notice. However, the withdrawal of consent will not affect any legal consequences arising from such withdrawal. Please note that withdrawal consent may affect our ability to continue providing you with the Services. 


  9. Data Breach Notification.  We will send a notification to you as soon as feasible regarding the information of any breach that creates a “real risk of significant harm” to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record. 

  1. CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations.  Per the CAN-SPAM Act, we will:

  1. not use false or misleading subjects or email addresses; 

  2. identify the email message as an advertisement in some reasonable way; 

  3. include the physical address of RAIN Platforms, which is 4700 N Capital Of Texas Hwy Apt 513 Austin Tx 78746-1131

  4. monitor third-party email marketing services for compliance, if one is used;

  5. honor opt-out/unsubscribe requests quickly; and

  6. give an “opt-out” or “unsubscribe” option.    


If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at privacy@rainplatforms.com and we will promptly remove you from all future marketing correspondences.

  1. MODIFICATIONS TO OUR PRIVACY POLICY

We will post any changes to this Privacy Policy in a notice of the change at the bottom of our web page with a hyperlink thereto. We will also send you an email describing such changes. Please regularly review this Privacy Policy. Notwithstanding if you continue to use our services, you are bound by any changes that we make to this Privacy Policy.

  1. LIST OF THIRD-PARTY SERVICE PROVIDERS

RAIN Platforms uses the following third-party service providers for the provision of services as detailed under the Terms of Use or Terms of Service, as applicable

Name of Third-Party Service Provider

Name of Third-Party Service Provider

Name of Third-Party Service Provider

Contact Information

Contact Information

Contact Information

Why we use the Third-Party Service Provider

Why we use the Third-Party Service Provider

Why we use the Third-Party Service Provider

Amazon Web Services Inc. (North Virginia, US)

Amazon Web Services Inc. (North Virginia, US)

Amazon Web Services Inc. (North Virginia, US)

Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Technological infrastructure,  maintenance and cloud services.

Technological infrastructure,  maintenance and cloud services.

Technological infrastructure,  maintenance and cloud services.

Google Analytics

Google Analytics

Google Analytics

Website: www.support@google.com 

Telephone: (855) 817-0841

Website: www.support@google.com 

Telephone: (855) 817-0841

Website: www.support@google.com 

Telephone: (855) 817-0841

Data Analytics services

Data Analytics services

Data Analytics services

HyperVerge

HyperVerge

HyperVerge

KYC services

KYC services

KYC services

Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@rainplatforms.com

  1. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent. 

  1. Your physical or electronic signature;

  2. Identification of the copyrighted work(s) that you claim to have been infringed;

  3. Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove;

  4. Sufficient information to permit us to locate such material;

  5. Your address, telephone number, and email address;

  6. A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

  7. A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.


RAIN Platforms’ Copyright Agent to receive DMCA Takedown Notices is Harsh Agarwal, at dmca@rainplatforms.com and at RAIN Platforms, Attn: DMCA Notice, M Hotel Singapore 81 Anson Road Suites 08.23 & 08.27 Singapore 079908. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by RAIN Platforms in connection with the written notification and allegation of copyright infringement. 

  1. ANTI-BRIBERY COMPLIANCE

RAIN Platforms represents and warrants that it is fully aware of and will comply with, and in the performance of its obligations hereunder will not take any action or omit to take any action that would cause it or its customers to be in violation of, (i) U.S. Foreign Corrupt Practices Act, (ii) U.K. Anti-Bribery Act, (iii) India Prevention of Corruption Act of 1988, or (iv) any other applicable anti-bribery statutes and regulations, and (v) any regulations promulgated under any such laws.  Company represents and warrants that neither it nor any of its employees, officers, or directors is an official or employee of any government (or any department, agency or instrumentality of any government), political party, state owned enterprise or a public international organization such as the United Nations, or a representative or any such person (each, an “Official”).  Company further represents and warrants that, to its knowledge, neither it nor any of the Supplier Personnel has offered, promised, made or authorized to be made, or provided any contribution, thing of value or gift, or any other type of payment to, or for the private use of, directly or indirectly, any Official for the purpose of influencing or inducing any act or decision of the Official to secure an improper advantage in connection with, or in any way relating to, (A) any government authorization or approval involving RAIN Platforms, or (B) the obtaining or retention of business by RAIN Platforms.  Supplier further represents and warrants that it will not in the future offer, promise, make or otherwise allow to be made or provide any payment and that it will take all lawful and necessary actions to ensure that no payment is promised, made or provided in the future by any of the Supplier Personnel. 

  1. CONTACT US

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

  • Privacy Officer: Harsh Agarwal

  • Email: privacy@rainplatforms.com

  • Address: RAIN Platforms, M Hotel Singapore 81 Anson Road Suites 08.23 & 08.27 Singapore 079908


PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE OR OUR TERMS OF SERVICE, AS APPLICABLE.  IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.

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