PRIVACY POLICY

LAST UPDATED ON: 24 NOV 2023

  1. GOOGLE ADSENSE AND GOOGLE ANALYTICS

Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our Website, App, and Platform. We currently use Google Analytics to collect and process certain Website and App usage data. To learn more about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google-partners. We have implemented advertising features on our Website, App, and Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s DoubleClick platform integration.  We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Website or App.

  1. YOUR US PRIVACY RIGHTS
  1. USER ACCESSING OUR GAMES FROM THE UNITED STATES OF AMERICA WILL ONLY BE ALLOWED TO ACCESS THE FREE GAMES. USER ACCESSING OUR GAMES FROM THE UNITED STATES OF AMERICA WILL NOT BE REQUIRED TO PAY ANY ENTRY FEE OR BE ALLOWED TO RECEIVE ANY MONETARY, CRYPTO BASED OR OTHER REWARD FOR PLAYING OUR GAMES. 


  2. Your California Privacy Rights
    RAIN Platforms does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h).  Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to privacy@rainplatforms.com or write us at RAIN Platforms, M Hotel Singapore 81 Anson Road Suites 08.23 & 08.27 Singapore 079908.


    Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at privacy@rainplatforms.com or write us at RAIN Platforms, M Hotel Singapore 81 Anson Road Suites 08.23 & 08.27 Singapore 079908.


  3. Other State Privacy Rights 
    This Privacy Policy explains how we collect, use, and disclose your Personal Information in the Sections above. This Section describes how to exercise your rights under the various state privacy laws as detailed below (“State Privacy Laws”)

    1. Massachusetts. The Massachusetts Data Protection Law (201 CMR 17.00), sets standards for the protection of personal information of residents of Massachusetts. Residents of Massachusetts have the following rights under Massachusetts law (i) the right to request access to their personal information that is held by us and to receive a copy of that information; (ii) the right to request the correction of any inaccurate or incomplete personal information; (iii) the right to request that we delete your personal information; (iv) the right to opt-out of the collection, use, or disclosure of your personal information for marketing purposes; (v) the right to be notified in the event of a data breach involving their personal information; and (vi); the right to Opt-in for collection, use or disclosure of Sensitive Personal Information. Further, you have the right to file a complaint with the Massachusetts attorney general if you believe we have violated the Massachusetts Data Protection Law by calling (617) 727-8400 or filing a complaint at https://www.mass.gov/how-to/file-a-consumer-complaint


    2. Colorado. The Colorado Privacy Act (Colo. Rev. Stat. § 6-1-1301 et seq.) protects the privacy of Colorado consumers. Residents of Colorado have following privacy rights (i) you have the right to opt out of the processing of your personal data for the purposes of targeted advertising, the sale of your personal data or profiling in furtherance of decisions that produce legal or similarly significant effects; (ii) you have the right to confirm whether we are processing personal data concerning you and to access your personal data; (iii) you have the right to correct inaccuracies in your personal data; (iv) you have the right to delete your personal data; and (v) when accessing your data, you have a right to obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business. 


    3. Connecticut. RAIN Platforms does not sell, trade, or otherwise transfer to outside third parties your “Personal Data” as the term is defined under Connecticut’s Privacy Act and Act Concerning Personal Data Privacy and Online Monitoring. Connecticut Laws permits residents of Connecticut who are Users of our Website, App, or Platform to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. Further, Users have the right to (i) confirm whether or not we are processing the your personal data and access such personal data, unless such confirmation or access would require us to reveal a trade secret; (ii) correct inaccuracies in the User’s personal data; (iii) opt out of the processing of the personal data for the purposes of targeted advertising, sale, or profiling in furtherance of solely automated decisions; and (iv) obtain a copy of your personal data processed by the controller, in a portable and, to the extent technically feasible, readily usable format. 


    4. Utah. On March 24, 2022, Utah enacted the Utah Consumer Privacy Act (UCPA § 13-61-102(1)) which will go into effect on December 31, 2023. The UCPA gives residents of Utah who are users of our Website and App the right to (i) opt out of the processing of your personal data for the purposes of targeted advertising, the sale or profiling; (ii) correct inaccuracies in your personal data; (iv) delete your personal data; and (v) obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business. 


    5. New York: The New York Privacy Act sets strict rules about how businesses must handle consumers’ personal information and gives individuals new rights concerning data. New York residents have the rights to (i) access, correct, deletion, and disclosure regarding your Personal Information; and (ii) know what personal information is being collected about them, how it is being used, and with whom it is being shared. 


    6. Virginia.  The Virginia Consumer Data Protection Act (Va. Code § 59.1-571 et seq.) effective from January 1, 2023 provides Virginia residents with certain rights regarding the collection, use, and sharing of their personal information namely (i) the right to know what personal information is being collected about them, how it is being used, and with whom it is being shared; (ii) the right to request that a business delete personal information that the business has collected from the resident; (iii) the right to non-discrimination for the exercise of their privacy right; (iv) the right to access the personal information held about them, including the categories of personal information collected, used, shared, and the categories of third parties with whom the information is shared; (v) the right to obtain a copy of their personal information in a structured, commonly used and machine-readable format.


To exercise any of the rights mentioned under Section 11(c), please contact us in accordance with Section 19.  Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. We have appointed a Privacy and Data Protection Officer, Mr. Devansh Pawan to make sure the privacy rights of our Users are protected.

  1. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Website, App, and Platform are not meant for use by children under the age of 13. Our Website, App, and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at privacy@rainplatforms.com


AT THE TIME OF ACCOUNT CREATION, VERIFICATION OR KYC VERIFICATION, AS DEFINED ABOVE IN SECTION 3,  OUR KYC PARTNER MAY SEEK INFORMATION FROM USERS THAT MAY REVEAL THEIR AGE. IF WE ARE INFORMED THAT ANY USER IS FOUND TO BE UNDER THE AGE OF 18, THEY WILL NOT BE ALLOWED TO ACCESS OUR WEBSITE, APP, OR SERVICES. ANY PERSONAL INFORMATION RECEIVED FROM OUR KYC PARTNER ABOUT ANY PERSON UNDER THE AGE OF 18 SHALL BE IMMEDIATELY DELETED BY US, UNLESS OTHERWISE REQUIRED BY LAW. IF YOU ARE UNDER 18, PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM.

  1. FOR OUR EUROPEAN CUSTOMERS AND VISITORS

We are headquartered in Singapore. Most of the operations are located in Singapore. Your Personal Information, which you give to us during  registration or use of our Website, App or Platform, may be accessed by or transferred to us in Singapore, India, Australia and the United States.  If you are visiting our Website or registering for our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in Singapore, India, Australia and the United States. Our servers or our third-party hosting services partners are located in the Singapore, India, Australia and the United State.  By using our site, you consent to any transfer of your Personal Information out of Europe, UK, or Switzerland for processing in the US or other countries. 

If you are a resident of or a visitor to Europe, you have certain rights with respect to the processing of your Personal Data, as defined in the General Data Protection Regulation (“GDPR”). As used herein, “Personal Data” means any information that identifies you as an individual, such as name, address, email address, IP address, phone number, business address, business title, business email address, company, etc.


  1. EU Standard Contractual Clauses.  We comply with the Standard Contractual Clauses (“EU-SCCs”) when transferring your Personal Data out of the European Economic Area (“EEA”) to the US and other countries for Processing, as defined in the GDPR. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the EU SCCs, the terms and conditions in the EU- SCCs will govern. You are the Controller, as defined in the GDPR, and the Exporter, as defined in the EU SCCs, of the Personal Data and we are a processor, as defined in the GDPR, and the Importer of such Personal Data. You agree to comply with the GDPR rules that apply to Controllers and the New SCCs rules that apply to Data Exporters. We agree to comply with the GDPR rules that apply to Processors and the New SCCs rules that apply to Data Importers. 


  2. Our GDPR Compliance Commitment. 

    1. We agree to fully comply with the letter and the spirit of the GDPR and the EU-SCCs with respect to the transfer or your Personal Data for Processing outside the EU. As a Data Importer, a User may contact us as set forth in Section 22 below with respect to the Personal Data we store and process on you. We hereby notify you that we will be processing, as defined in the GDPR, the Personal Data of your Authorized Users (i.e., those individuals whom you have authorized to access our Platform and to use our Services) in the US, Singapore and India, for us to be able to provide the Services to you that we have agreed to do in our definitive service agreement, the Terms of Service, between you and us. 

    2. Upon request, we will provide you with a list of your Personal Data that we will process and a copy of the EU-SCCs under which we will transport your Personal Data for processing. We hereby warrant that, at the time of agreeing to the EU-SCCs for the transport of your Personal Data, we have no reason to believe that the laws and practices applicable to us as a data processor and a data importer, including those of the US, Singapore and India are not in line with the requirements of the EU-SCCs. If we cannot satisfy any request or dispute to your satisfaction, we will agree to arbitrate or litigate the dispute in the EU jurisdiction in which your reside. 

    3. We will only transfer your Personal Data to a third country in accordance with documented instructions from you. Your Personal Data will be transferred and stored in an encryption format. 

    4. Only our employees, who have a need to access your Personal Data to enable us to meet our contractual and legal obligations to you, will be given access to your Personal Data. Such employees will be given a User Name and Password to access your Personal Data. 

    5. We will keep an automated record of all persons who have accessed your Personal Data.  


  3. Rights of Data Subjects. To make any of the following requests, with respect to this Privacy Policy, our Terms or Use, and/or Personal Data, please contact us in accordance with Section 22. 

    1. Access: You can request more information about the Personal Information we hold about you. You can also request a copy of the Personal Information.

    2. Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

    3. Objection: You can contact us to let us know that you object to the collection or use of your Personal Information for certain purposes.

    4. Erasure: You can request that we erase some or all of your Personal Information from our systems.

    5. Restriction of Processing: You can ask us to restrict further processing of your Personal Information.

    6. Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.

    7. Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services or Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services and Platform.

    8. Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm to locate your Data Protection Authority in the EU. You may contact the UK’s Information Commissioner at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

    9. We will respond to your inquiry within thirty (30) days of the receipt.

       

Please note that in some circumstances, we may ask you to provide us with additional information in connection with your request, which may be Personal Data, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision.

  1. FOR OUR BRAZILIAN CUSTOMERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website, App, or Platform, who reside in Brazil (“consumers” or “you”). We comply with the Lei Geral de Proteção de Dados (General Data Protection Law, or LGPD) and any terms defined in the LGPD have the same meaning when used in this Section. 


  1. Brazilian Data Protection Officer.  We have appointed a Brazilian Privacy and Data Protection Officer, Harsh Agarwal, privacy@rainplatforms.com, to make sure the privacy rights of our Brazilian users are protected in compliance with LGPD.


  2. Data Breach: In the event of a personal data breach, we will notify the User within 72 hours via (i) email, and/or (ii) our Platform notification system on our Website/Platform. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

  1. FOR OUR CANADIAN USERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website, App, or Platform, who reside in Canada (“consumers” or “you”). We ensure with the Personal Information Protection and Electronics Document Act of 2000 (“PIPEDA”) and any terms defined in the PIPEDA have the same meaning when used in this Section. 


  1. Definition of Personal Information.  Any information about an identifiable individual. Whatever may be the physical form or characteristics of a particular regime for “business contact information” (name, position, title, address, professional phone number, etc.) 


  2. Right to Access Personal Information.  You can request to access your personal information we hold about you. We will first confirm whether you have requested such information, explain how we have used your information, provide a list of names with whom your information has been shared and provide a copy of your information in an accessible format and make alternative formats available if requested. 


  3. Right to Correction/Limited Right to Deletion.  You can request us to correct or delete your information IF you demonstrate that the personal information we hold on you is inaccurate. We will delete or correct your information within thirty (30) calendar days. When we delete/correct your personal information we will inform the third parties with whom we have shared your information. 


  4. Right to be Forgotten.  Your information will be kept with us for as long as it is required for the fulfillment of the purposes of our platform. Unless we otherwise give you notice, we will retain your Information on the our Platform on your behalf until such times as you or we terminate your User Account.


  5. Data Breach Notification.  We will send a notification to you as soon as feasible regarding the information of any breach that creates a “real risk of significant harm” to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record. 


  6. Two Factor Authentication. You may enable two-factor authentication on your account to help ensure that only you can access your account. If you do, in addition to entering your password to log in to your account to access our Platform, we will send a code to your mobile number, which you will need to enter. This added security prevents anyone else from accessing your account unless they have access to your login information.


  7. Contact Information. You may contact our Privacy Officer to (i) make a Personal Information Request, (ii) correct or delete your personal information, (iii) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) calendar days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.

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